Unable to Delete an Empty Lead Partition

A document by 1507095077414__vishals@grazitti.com on behalf of a43607b3d8bdf3d1a59e5ebd9d084430fcd2cb6c on Jun 2, 2017Last modified by Vishal Sharma on Jun 26, 2018
Version 6Show Document
  • View in full screen mode

Issue Description

You receive a message that the partition cannot be deleted because it is not empty, even though there are 0 leads in the partition.


Issue Resolution
Marketo will give you this error message when you have a partition with anonymous leads in it. Even if you move all known leads from a partition, there will still be hidden anonymous leads. This will prevent you from deleting the partition. Contact Marketo Support to have the anonymous leads removed from the partition so that you can delete it.

Is this article helpful ?