Form submission has no fields filled in

A document by on behalf of 4b8f52b0ce0f9a22c45a2e74d6ed4fcd7a2e4e6b on May 31, 2017Last modified by Roxann McGlumphy on Jun 1, 2017
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Issue Description

A form submission occurs with missing or no information provided, including required fields like email address or first/last name.


Issue Resolution
When you notice a record submitted a form without the required information, like email address, there can be one of two likely causes:  

  • This is a bot. A bot can circumnavigate any required fields, even hidden ones, because they are not loading the necessary Javascript on the form to enforce these rules. Therefore, they can fill out a form with no values.  
  • This is a person with Javascript disabled in their browser. This would create a similar situation as the first point, meaning they can choose to fill out whichever fields they want, or none at all, because the script that enforces which fields must be filled out is not loaded.