RTP Content Recommendation Engine doesn’t work

Version 1

    Also see: Enabling the Content Recommendation Engine - Marketo Docs - Marketo User Manual

     

    1. Login to your RTP account and verify the Recommendation toggle in the 'Account Settings' is enabled for the relevant domain.

    **verify that the domain is configured properly


     


    2. Make sure the exclusions/inclusions configured are valid and correct.

     


    3. Go to the 'Assets' tab, check if there are some assets that turned on (green light) and being recommendable


     

    4. Wait a few minutes seconds and refresh page - if the bar still does not appear - contact support.