Shout Out to People, Places, and Things (@mentions)

Version 2

    Using @mention, you can alert people, places, and groups that you're talking about them.

     

    When you create or comment on content in your community, you have the ability to mention a person, place, document, or other piece of content. This is a way to give a shout out to someone or something to catch their attention. You might say, "I think you'll find this interesting swilder" or "I saw this in the About Community section".  You can also @mention your Marketo User Group to say what a great time you had at a recent event.

     

    This notifies any person mentioned after the @ that you are talking about him or her. (Members of groups you mention will see this in their Activity Stream.)  When someone is @mentioned in a piece of content, a status update, or elsewhere, a notification of the activity flows into their Inbox.

     

    You can also use the @mention feature to refer to documents or other content that resides on the site.  For example, you might say "According to Set Up Your Profile, the profile information that I choose to share will show up in search results."

     

    It's easy to do:

    1. Type the "@" symbol (or click the "@" icon if it is available). A search dialog opens and suggests possible matches. To narrow matches, use an underscore (_) as a space. For example, @Mike_D would match the Mikes whose last name begins with "D." Your picker will include documents, discussions, and places as well as people. Keep typing to narrow the choices further. You can also scroll through the list of people, places, and content that are suggested for you.

    2. Select the correct match from the list. The new link shows up in your content.