Error Approving Email: Sending IP is Empty or Not Valid

Document created by Jamie Carey on Jan 20, 2015Last modified by Vishal Sharma on Jun 26, 2018
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Issue:

When I try to approve an email I get the following error:

Error approving Email Name - Sending IP is empty or not valid

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Solution:

You likely have multiple dedicated IPs and you did not choose which one to send this email from.

1. Edit Draft of the email in question.

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2. Click on Edit Settings.

rtaImage (2).png

3. Select which IP Address you want this email to sent from and click Save.

rtaImage (3).png

4. Close the email editor and under Email Actions click on Approve.

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