Error Approving Email - Sending IP is Empty or Not Valid

Document created by Jamie Carey on Dec 30, 2014Last modified by 7c0530b8c4efdd5734ac0e37c02a18c0a98056cf on Jun 25, 2015
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Issue:

When I try to approve an email I get the following error:

Error approving Email Name - Sending IP is empty or not valid
rtaImage.png

 

Solution:

You likely have multiple dedicated IPs and you did not choose which one to send this email from.

 

1. Edit Draft of the email in question.

rtaImage (1).png

2. Click on Edit Settings.

rtaImage (2).png

3. Select which IP Address you want this email to sent from and click Save.

rtaImage (3).png

4. Close the email editor and under Email Actions click on Approve.

rtaImage (4).png

 

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