How Can Leads Submit Forms Without all the Required Information?

Document created by 08b21bd4b65c4441fd72920f489da6afa097beae on Dec 29, 2014Last modified by 9588451ecc601f1a2620c0a3338f73ddec06dbf4 on Jan 20, 2015
Version 2Show Document
  • View in full screen mode

Question:

I have leads that are getting created without providing information for fields which I have made required.

 

Answer:

Marketo's field validation makes use of javascript. Most browsers have javascript enabled by default so this should be fairly rare, but a user could change their settings and turn javascript off. This would allow them to submit a form without providing all the required information. There is also the possibility that leads are using an outdated browser. All browsers read javascript differently, and some outdated browsers are not equipped to read new forms of javacsript. You can learn more about our supported browsers here.

Attachments

    Outcomes