• Program Status in RCE not sorted the same way as setup in Program Channel

    Issue: When building 'Program Membership Analysis' reports in RCE, the Program Status is not sorted according to the step values in the Program Channel.   For example in the below screenshot: The value of th...
    Michael Yeh
    last modified by Michael Yeh
  • Form Reporting

    Issue Description You are utilizing Forms on Marketo Landing Pages, and want to run reporting on these forms.   Issue Resolution Currently the only asset reporting Marketo has is Email, and a little bit of Land...
    KCS Integration
    last modified by Vishal Sharma
  • Revenue Cycle Explorer - Setting up your instance for Program, Opportunity, and Revenue Cycle reporting

    Issue Description You wish to use all features of Revenue Explorer reporting and need to set up your instance to pass the necessary information to RCE   Issue Resolution In order to use all the features of Reve...
    1507095077414__vishals@grazitti.com
    last modified by Miles Ybaben
  • Reporting On Text-Only Version Emails

    Issue Description Reporting options available for Text-Only emails.   Issue Resolution There is no available reporting to determine the performance of Text-Only emails. When an email is sent from Marketo, bot...
    KCS Integration
    last modified by Roxann McGlumphy
  • Differences between RCE, RCA, RCM, Success Path Analyzer, and Opportunity Analyzer

    Issue Description What is the difference between RCE, RCA, RCM, Success Path Analyzer, and Opportunity Analyzer?   Issue Resolution RCE - Revenue Cycle Explorer. This is the and advanced reporting tool in Marke...
    KCS Integration
    last modified by Roxann McGlumphy
  • Analytic Reporting: Program Membership when deleting and archiving programs

    Issue Description You are considering archiving or deleting old programs, and you are wondering how that will affect reporting on membership of leads.   Issue Resolution If you delete a Marketo Program, the mem...
    1507095077414__vishals@grazitti.com
    last modified by Vishal Sharma
  • Renaming Assets Changes Reporting

    Issue Description If an email has been sent and then the name of either the asset or the sending campaign has then been changed afterwards the reporting information will not reflect the updated name of the email asset...
    KCS Integration
    last modified by Vishal Sharma
  • Event Check-in App Reporting

    Issue Description You are using the Marketo Event Check-in App and would like to know what sort of reporting options are available.   Issue Resolution There are no native out-of-the-box reports set up to recogn...
    1507095077414__vishals@grazitti.com
    last modified by Vishal Sharma
  • Program Acquisition when deleting and archiving programs

    Issue Description You are considering archiving or deleting old programs, and you are wondering how that will affect the Lead field: Acquisition Program.   Issue Resolution If you delete a Marketo Program, the ...
    1507095077414__vishals@grazitti.com
    last modified by Vishal Sharma
  • Thank you all who attended the University Day sessions! (2 of 2 posts)

    Carmi Lopez-Jones, an AMAZING Deliverability Consultant at Marketo, and I presented on Marketo's University Day at Summit.  I promised to share the content we presented in this blog because our PPTs were updated ...
    Kiersti Esparza
    last modified by Kiersti Esparza
  • Reporting Duplicate Links in Emails

    Issue Description Reporting on separate links in an email that both point to the same URL   Issue Resolution When there are duplicate links in an email, the performance of those links will be consolidated into ...
    KCS Integration
    last modified by Roxann McGlumphy
  • Snippet Reporting

    Issue Description You are utilizing Snippets within Emails and now want to run Link/usage reporting on these Snippets.   Issue Resolution Currently the only asset reporting Marketo has is Email, and a little bi...
    KCS Integration
    last modified by Roxann McGlumphy
  • Smart list results do not match report numbers

    Issue Description Even though the report and smart list may be looking at exactly the same thing (e.g. an email sent to a specific group on a specific day), many times the numbers in the report do not match the result...
    KCS Integration
    last modified by Roxann McGlumphy
  • Lead record shows an unusually large number of link clicks for an email

    Issue Description You see that a lead has an unusually high amount of Clicked Link activity for a particular email after delivery.   Issue Resolution There can be a couple reasons for this.  If you see th...
    1507095077414__vishals@grazitti.com
    last modified by Roxann McGlumphy
  • Program Cost Analysis Report not showing a Program

    Issue Description A newly created Program is not showing up in Program Cost Analysis Report.   Issue Resolution The Program Cost Analysis Report takes a little time to show new Programs that have just been cre...
    1507095077414__vishals@grazitti.com
    last modified by Mike Reynolds
  • Build an Email Analysis Report That Shows you A/B Test Info

    You can now build reports that show you A/B test data. Here we go! 1.   Launch Revenue Explorer.2.   Click New Report.3.   Select the Email Analysis area and click OK.4.   Find ...