• Overview & FAQ: Secured Domains for Tracking Links

    Every link you include in your Marketo emails will have a tracking code automatically appended when sent. For those in highly regulated industries, your company may require that you securely encrypt the Marketo tracki...
    Steven Vanderberg
    last modified by Matt Pergram
  • Being a Support Admin, a Duty and a Privilege

    Congratulations on being the Support Admin for your company.  It's a very important role for your organization and with the new Marketing Nation, the support admin role is expanding even more.  Let's go over...
    Kenneth Law
    last modified by Vishal Sharma
  • Setting Up Secured Domains for Tracking Links

    For those in highly regulated industries, your company may additionally require that you securely encrypt the Marketo tracking links embedded in Marketo emails. Remember that Marketo takes the URLs you place inside of...
    Steven Vanderberg
    last modified by Jeff Zaroyko
  • Setting Up Secured Domains for Marketo Landing Pages – FIRST TIME SETUP

    NOTE: To secure your Marketo landing pages requires Secured Domains for Landing Pages. Please contact your Marketo Customer Success Manager (CSM) for more information or to purchase.   Marketo’s Secured Do...
    Mike Reynolds
    last modified by Garret Ferguson
  • User Permissions: List Import vs. Advanced List Import

    Issue Description When setting permissions for a new user role, you need to know the difference between the List Import and Advanced List Import permissions.   Issue Resolution Advanced List Import gives the us...
    KCS Integration
    last modified by Roxann McGlumphy
  • Tokens not resolving properly after editing Unsubscribe in Admin

    Issue Description After updating the Unsubscribe HTML and Text in Admin>Email, newly added tokens may not render as expected.   Issue Resolution To resolve the behavior, you'll need to do the following after...
    KCS Integration
    last modified by Roxann McGlumphy
  • How to change the display name of your Marketo instance

    Issue Description You would like to change the displayed name for your Marketo instance.   Issue Resolution Admin users for the Marketo instance can navigate to Admin > My Account > Edit Subscription Info...
    1507095077414__vishals@grazitti.com
    last modified by Vishal Sharma
  • Smart Campaign audit trail is missing event

    Issue Description The smart campaign has a last modified date of x, however, it does not have any details of any change on date x in the audit trail.   Issue Resolution The smart campaign's last modified date ...
    KCS Integration
    last modified by Vishal Sharma
  • Is My Campaign Running?

    Question: My campaign seems to be delayed, what is going on? Answer: You may have multiple campaigns running and some of them are queued. You can use the Campaign Queue to get an overview of all running and queued c...
    9588451ecc601f1a2620c0a3338f73ddec06dbf4
    last modified by Vishal Sharma
  • Will customized settings remain when doing an Instance Copy?

    Issue Description Will custom settings like Launchpoint integrations, API configurations and SFDC sync settings, remain in place when doing an instance copy, or will they be overwritten?   Issue Resolution All ...
    1507095077414__vishals@grazitti.com
    last modified by Roxann McGlumphy
  • How Many Domains Can Be Added To Marketo Admin > Email > SPF/DKIM?

    Issue Description Is there a limit as to how many domains can be added when adding domains to Marketo Admin > Email > SPF/DKIM   Issue Resolution You are able to add as many domains as you wish to the Adm...
    1507095077414__vishals@grazitti.com
    last modified by Mike Reynolds