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Kenneth Law
On behalf of Marketo Support – Welcome!   You may be wondering how your accessibility to Bizible Support will change now that both companies are fully integrated. You’ll be happy to hear that the Bizible Support team will continue to be available and ready to assist you as part of Marketo!  In fact, since we are now combining forces with Marketo’s…
in Bizible
Kenneth Law
Click to view contentOnce you have submitted a support case, our team of Technical Support Engineers will respond to you quickly and with our SLT (Service Level Targets) based on the case priority.  When you receive a response, there are two ways you can provide a case reply/update.   By Email Every case update from our support engineers will trigger an email…
in Bizible
Kenneth Law
Click to view contentMarketo Support provides an easy Case Submission/Management Tool that allows authorized contacts to easily connect with our Support Team and also manage and view all open and closed support cases.   Each company has a limited number of people that are set up as Authorized Support Contacts and can log into the Marketo Community and submit support…
in Bizible