• メールの開封者数が合わない(Number of openers of e-mail does not match)

    【Japanese/日本語】 スマートリストで「メールの開封者」を設定し、カウントするとスマートリスト上では216名と結果が出ます。 しかし、キャンペーンのメール開封者数を調べると以下の通り314名と結果が出ます。 このような誤差が発生する、考えられる理由を知っている方お教えください。   【English/英語】 If you set "mail reader" on Smart List, when you...
    Koki Enomoto
    last modified by Koki Enomoto
  • using utm parameters as part of a real time personalisation campaign

    Hi anyone and everyone   I have a quick on that i haven't been able to find an answer to.   I'm trying to set up a real time personalisation campaign, which i have managed successfully on a particular web ...
    Adam Nathan
    last modified by Adam Nathan
  • how to create emails in Japanese?

    Hello, Does anyone know how to create emails in Japanese?    thanks, Niti
    Niti Shah
    last modified by Niti Shah
  • Marketo's GDPR Addendum and Data Processing Addendum

    GDPR Addendum This addendum modifies your subscription services agreement with Marketo to incorporate all GDPR required terms. It does not contain a safeguard to govern transfers of personal data out of the EU/EEA/Sw...
    Jack Yusko
    last modified by Jack Yusko
  • Autofill with Cookie Value

    Hey All,   We have many scenarios where it makes sense to use URL Parameters and Referrer Parameters to fill hidden fields, but we are not using the Cookie Values option for anything.   What are the standa...
    Trevor Parsell
    last modified by Trevor Parsell
  • Marketo Fearless Forum: Edition 01

    Open video

    Katie Pedroza
    last modified by Katie Pedroza
  • GDPR - Are you adding a cookie opt-out link to your Privacy Policy?

    I found this tip in GDPR preparation discussions as an action item we should take to ensure cookie compliance (in addition to setting up a cookie preferences center on our site/Marketo landing pages):   Add a li...
    Alexis Shamsi Hughes
    last modified by Alexis Shamsi Hughes
  • Force "Known Users" to fill out any empty required fields on a form when "Show custom HTML" is enabled.

    We recently added a new required field to our forms, but all of our forms have custom HTML enabled so that if they are recognized as a known user, they are just displayed with a welcome message and button to download ...
    Jesse Andrew
    last modified by Jesse Andrew
  • Uploading Fonts to Marketo

    I have a client that is wanting to use the same fonts from their website on their Marketo landing pages but they do not currently exist in Marketo. How do I upload new font files?
    Allee Mixon
    last modified by Allee Mixon
  • Having issue with sharing Marketo landing pages on LinkedIn - image not pulling

    Having issue with sharing Marketo Landing Page on LinkedIn. When we share the page, it’s not pulling in the image on LinkedIn. It’s working fine on Facebook. I’ve adjusted the metatag a couple of t...
    Niti Shah
    last modified by Niti Shah
  • Decided to not comply with GDPR

    Hi Marketo friends,   Our company has decided to NOT comply with GDPR because we are not actively pursuing business in the EU. So now, we need to adapt our forms and websites so that information from EU citizen...
    Yulya Toporochan
    last modified by Yulya Toporochan
  • Potential issue with Marketo - SFDC Sync

    Hi all, Our SFDC admin will be making some updates which when synced to SFDC will likely mean we hit our API limit and cause some Marketo records not to be updated. Any suggestions for ID'ing those that failed due t...
    Lisa Juley
    created by Lisa Juley
  • Dynamic Content Segmentation Limit

    Hi everyone,   I am trying to set up a segmentation for a dynamic campaign that we're launching. Currently, I have 61 segments and when I try to approve it.   It's giving me this error message below. ...
    Albert Cariaga
    last modified by Albert Cariaga
  • GDPR

    Hi All,   As part of our GDPR prep, I have come up with few scenarios on how we obtain and  could process our data in compliance with GDPR. I would really appreciate your inputs and correct me if I am doing...
    Vineela Maram
    last modified by Vineela Maram
  • How can admins can create standard MSI views in salesforce?

    Question: How can admins can create standard MSI views in salesforce?   Background: We would like to create standardized views for our sales team to utilize.  I have searched but can't seem to find a sol...
    Nate Oosterhouse
    last modified by Nate Oosterhouse
  • The button to edit text disappeared

    Hi! has anyone experienced this before?
    Sebastian Cassis
    created by Sebastian Cassis
  • SFDC Account Name Sync Problem. Is this common?

    Wondering if it's a Marketo or SFDC problem but for some reason the SFDC Account Names are populating on Marketo profiles with "View Hierarchy" link in them, so here's how the values look:   Google <a href="/...
    Chirag Agarwal
    last modified by Chirag Agarwal
  • Velocity Link Tracking Issue

    I have created a script that displays specific content for a user based on specific characteristics (I use email address in this simplified example). However, I am unable to track the links created in this script. Kno...
    Inge Schenk
    last modified by Inge Schenk
  • Marketo Email Insights: Performance Review and Documentation

    Email performance analytics sits at the heart of every digital marketer, you want to be aware of how the performance has been and need the ability to report on the same using various dimensions relative to your market...
    Neeraj Shahdadpuri
    last modified by Neeraj Shahdadpuri
  • If our landing pages are SSL encrypted, are our forms encrypted as well?

    We migrated all of our Marketo landing page SSL encryption last year.  All of our forms were placed on Marketo landing pages and included on our website via iframes.  We are now using embedded forms (not ifr...
    Dan Stevens
    last modified by Dan Stevens