• Tracking traffic best practices (Source Fields, UTM campagins and others)

    Hello, I'm setting up Marketo in my company and I need some help with the best way to set up a tracking system of leads from different sources: email invitations, social media, partner invitations, organic search, pp...
    Santiago Salas
    last modified by Santiago Salas
  • update a video link in an email I already sent

    Is there a way to update a video link in an email I already sent out in Marketo, and that new link will be accessible in the sent email? I updated the link in the draft, approved the draft, but when I check the email ...
    Stacey Collins
    last modified by Stacey Collins
  • Wait Step in Email Campaign

    Hi - have a quick question regarding the Wait Step in an email campaign...   I set up and ran a campaign this morning where I have a wait step of 14 days included (and then the campaign will kick off a reminder ...
    Teri Thilgen
    last modified by Teri Thilgen
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    Alexis Shamsi Hughes
    last modified by Alexis Shamsi Hughes
  • GDPR- Report on How you can ensure company-wide data compliance standards (including GDPR legislation)

    Hi Guys, Today I received an email to download "Implementing the SiriusDecisions Data Privacy Compliance Model". Sounds great right?! Then, I noticed on the page 8 an example of the data capture form.  I am tryi...
    Gabby Fajfer
    last modified by Gabby Fajfer
  • how to update lead info via REST

    hi i try update lead info via REST, i use java. and my access be denied. {"requestId":"6a5e#1610d0b1142","success":false,"errors":[{"code":"603","message":"Access denied"}]} can someone help me please.   URL u...
    Vic Chen
    last modified by Vic Chen
  • Token {{lead.email}} don't populates in Marketo webform

    Hi team,   I've set up a Marketo Landing page with an embedded webform in it. Pre-fill option is enable.   We use this URL and I also add at the end of the URL those tokens hoping that if a user opens it a...
    Exe Carrizo
    last modified by Exe Carrizo
  • "Id" in Smart Lists available in Revenue Cycle Explorer

    The "Id" field available in Smart Lists appears to be a unique identifier for a person/lead. I even see it used as a parameter in some Marketo URL paths under the parameter name leadId. Is this Id available for report...
    Griffin Deebach
    created by Griffin Deebach
  • Tie Custom Field to a Custom CSS Button

    My web dev and I are trying to figure out how to tie a custom field I've created to a customized button that will say "Get a Demo."   In Forms, we can't seem to find a way to associate a custom field to button w...
    Spencer Phillips
    last modified by Spencer Phillips
  • Best Practices for PDF in Email

    Hi! Can you share best practices for creating an email that has a PDF? The PDF is not on the company website.
    Kayleen scott
    last modified by Kayleen scott
  • Transitioning Exhausted Leads into New Stream

    In one of my engagement programs which has three streams, I have over 21,500 leads in stream #1.  I thought they would automatically transition to streams #2 and #3 in that engagement program, but apparently I wa...
    Nick Nappo
    last modified by Nick Nappo
  • Marketo forms to send data to an external database

    What is the best way to use an embedded Marketo form that simultaneously sends data to an external database? Obviously, we can use an API to send data to Marketo, but if we want to use the advantages of an embedded ma...
    Nina Gonzalez
    last modified by Nina Gonzalez
  • Showing Program's Assets of a synced Salesforce Campaign

    Hey guys,   We want to show a Salesforce campaign/Marketo program's related assets (e.g. emails and landing pages) in Salesforce as part of a comprehensive view.   I've been peeking into the API, and I thi...
    Aaron Dear
    last modified by Aaron Dear
  • How can I tell if I can grab tokens from a folder?

    Hi there,   I'm digging into Marketo Asset database rest API. When I'm looking into Tokens endpoint, I noticed that the endpoint is in the format of: GET /rest/asset/v1/folder/416/tokens.json?folderType=Folder ...
    Jerry Toledo
    last modified by Jerry Toledo
  • Marketing Suspended Cause not accessible in flow

    I inherited a Smart Campaign where Marketing Suspended = True is being set for leads. I have an adjoining campaign that is setting a new Milestone with a status that they were suspended.   However, I know there...
    Geoff Krajeski
    last modified by Geoff Krajeski
  • 2.0 Email Template Corrupted

    I've tried to create multiple emails from 2.0 templates and after I've done just enough work to feel accomplished, the email becomes corrupted and I get this error. Roar! Any idea what is causing this? The only edits ...
    Kim Gandy
    last modified by Kim Gandy
  • MathTool to Get Random Number

    I'm trying to create a velocity script that outputs different text randomly (for testing copy in snippets) so my intention is to randomly generate a number and if it is even then output one line versus the other. If I...
    Liz Davalos
    last modified by Liz Davalos
  • External Form Prefill

    Has anyone ever used these instructions to implement form prefill on external landing pages (non-Marketo)? Looking for any positives/negatives of doing that. Thanks!
  • New templates have a mind of their own

    Hi all.   I am having some problems with one of the new email templates. I am specifically using one for Events called Carnival. I try to change the colour and when it arrives in my outlook inbox it still have...
    Jessica Nguyen (left)
    last modified by Jessica Nguyen (left)
  • Bot-checks in emails

    Hi all – I was just having a conversation where I had to explain to someone that often times we register email clicks that aren’t actually human clicks but rather an email scanning program. It’s ofte...
    Robb Barrett PRD
    last modified by Robb Barrett PRD