• RTP InZone campaigns not working with hash in URL?

    I'm not sure if this is a thing with RTP, or I've got my campaign or segment set up wrong, but I can't get InZone personalization to work if there's a hash in the page URL (eg. for an anchor link). I don't seem to hav...
    Dawn Smith
    last modified by Dawn Smith
  • Different content if a landing page is view on mobile vs desktop

    Can the order of a landing page content be different on mobile and desktop? We’d like to prioritize the mobile content when the user is on a mobile, and keep the content as is when using a desktop.
    Mélina Cardin
    last modified by Mélina Cardin
  • Troubles when using Javascript within Velocity?

    I've been trying to implement Sanford Whiteman's post "Use Javascript within Velocity" from late 2017 to utilize Javascript in an Email Script Token, and when following the example verbatim, instead of outputting...
    Ken Soldink
    last modified by Ken Soldink
  • Content Not Showing in Predictive Content Library

    Anyone currently having issues using Predictive Content (ContentAI) for emails where content that was once searchable under the All Content tab is no longer showing. Or that the search functionality has completely dep...
    Enget Dang
    last modified by Enget Dang
  • Dynamic content and multi select form field

    Hey guys!      I'm currently building a new web content program and would like to offer the option to download 1 or up to 4 of our pdf resources. For instance, a person receives an email which prompts ...
    Caroline Davidson
    last modified by Caroline Davidson
  • Stored lead specific html in custom field not rendered properly

    Hi,   I am trying to store lead specific html in a custom field. The html has been generated from excel, and gets imported by a .csv file.   When I try to load the content of that field by using a token in...
    Franky Ruysschaert
    last modified by Franky Ruysschaert
  • Artificial Intelligence (AI/ML) for marketing

    Recently, I have been looking at a lot of AI/ML based tools or solutions for marketers. Market analysts like Gartner, say AI growth in sales and marketing is expected to grow into than a trillion $ industry ...
    Sreekanth Reddy
    last modified by Sreekanth Reddy
  • Can I update the Unsubscribe HTML link to point to a different external unsubscribe page based on language (i.e. fr, de, cn)?

    We have set up various external (non-Marketo) unsubscribe pages, one for each language, on our corporate websites. Is there a way to update the Unsubscribe HTML in admin -> email to point to a different url based o...
    Craig Boren
    last modified by Craig Boren
  • Adding unique IDs to URL Query Strings

    Our business has a lead field called "uniqueID" that we use to identify unique devices/people in our database that have created an account on our site.   Right now, that uniqueID is stored in an "Account Custom ...
    Angus McCann
    last modified by Angus McCann
  • Is token data pulled at point of click?

    Hello community,   If I have token parameters within my URL to prefill on a Marketo landing page it directs too, are the tokens values populated at the point of click or after someone lands on the page?   ...
    David Cutsinger
    last modified by David Cutsinger
  • Pushing Marketo RTP Segment to GA

    Hi, How long does it take to show RTP segment in Google Analytics? We have created RTP segment based on behavior and checked "Send segment to web analytics" box, but this segment is not showing in GA under "Event Lab...
    Gursimran Singh Chandhoke
    last modified by Gursimran Singh Chandhoke
  • Marketo's Web Personalization

    We are considering purchasing Marketo's Web Personalization and would like to here from current users. Do you find this product valuable? Does it deliver as expected?   We plan to use it to personalize landing p...
    Nina Gonzalez
    last modified by Nina Gonzalez
  • How to add lead/interest score into web personalization?

    I created the smart campaigns needed to set up interest scoring, but how do I incorporate this into Marketo's Web Personalization platform? I can add smart campaigns in Web Personalization, but I can't find a way on h...
    Felicia Escolin
    last modified by Felicia Escolin
  • Ghostery blocking RTP campaigns

    I've avoided using any of the words included in the list on the page below, but the campaigns are still blocked when I turn Ghostery on.    https://nation.marketo.com/docs/DOC-3510-web-personalization-rtp-c...
    Michael Sogunro
    last modified by Michael Sogunro
  • Progressive Profiling not functioning as advertised

    I've set up a fairly standard form in Marketo with Progressive Profiling enabled.  There are 9 fields inside the Progressive Profiling area and the Number of Blank Fields is set to 3 (see attached). However,...
    Craig Boren
    last modified by Craig Boren
  • Workaround for Form Prefill

    We're experiencing some trouble with our subscription center since the change to form pre-fill. If someone clicks the link in an email sent to them, everything is fine—as is expected with the change. But if they...
    Karyn Hill
    last modified by Karyn Hill
  • Launchpoint and Webhook

    Please explain the usage of Launch Point and Webhook in Marketo Support
  • Data import from PowerBI to Marketo

    Hello,   I am looking to automate an incentive program that triggers specific emails upon hitting order milestones on a sales tool. I have data in PowerBI from two different SQL databases - sales d...
    Zach Statkus
    last modified by Zach Statkus
  • Hyperlink in Velocity Script Not Working

    I have the following token velocity script to insert a bulleted list of up to 4 hyperlinked recommended courses in our emails:   #set($url1 = ${lead.recCourse1PURL}) #set($url2 = ${lead.recCourse2PURL}) #set($ur...
    Chrystal Martin
    last modified by Chrystal Martin
  • Why ITP 2.1 is worse for Marketo than Google Analytics

    ITP 2.1 explained On 21st of February 2019 it was announced that Apple was rolling out a beta version of their Intelligent Tracking Prevention (ITP) version 2.1. The main focus is to prevent tracking across domains. ...
    Rasmus Dufresne
    last modified by Rasmus Dufresne